Receipts and Invoices
The Customer receives a sales document via email in the form of a receipt or a VAT invoice. Please indicate that you need a VAT invoice when placing your order and provide us with all the necessary information.
From 01/01/2020, if you would like to receive a VAT invoice, you will have to provide us with all the necessary information including your tax identification number (customer information → company information).
Please be advised that if your tax identification number is not provided at the stage of entering your address information for your order, it will not be possible to issue a VAT invoice at a later time.
In case you have questions or doubts, please contact our online store hotline at 12 362 66 66